Definition: A Process Flow Chart (PFC) is a diagram of the separate steps of a operations/process in sequential order.
Also known as:•Flow Chart•Process flow diagram (PFD)•Process Map
– For defining or analyzing new process.– For standardize or redesign of a existing process.– To find opportunity for improvement in a process such as unnecessary steps/activities, bottlenecks, and gaps etc.
When to use Process Process Flow Chart ?
There are mainly two types of process flow charts that are commonly used for quality improvement activities/projects.1.High level Process Flow Chart2.Detailed Process Flow Chart
A high-level process flow chart provides a high-level picture/view (macro view of activity) of a process that generally having 6~10 main phases/steps.
– Process flow diagram (PFD) reflect the complete process from receiving to shipping of product.– Identify outsourced operations on the flow diagram.– Identify stations where special characteristics are verified.
Process flow Diagram | Key points
– Include sequence numbers and required manufacturing/inspection stations.– Include identification of unique and/or dedicated process equipment.
Process flow Diagram | Key points
– Include rework/ repair operations, including re-inspection of the product.– Process flow diagrams include packaging, labeling and storage.