QUALITY MANAGEMENT

Audit process | Audits types | Audit report format | Audit standards

The audit process follows the PDCA approach( Plan – Do – Check – Act ).

The work of the audit process can be divided into the following stages:

  • Audit planning & Preparation
  • Audit execution
  • Audit reporting
  • Follow-up

Audit process – Audit Planning & Preparation

The audit planning and preparation steps include:

  • Appointing and audit co-ordinator
  • Defining the scope of the audit
  • Deciding frequency
  • Preparing audit programme
  • Making audit schedule/plan
  • Document review
  • Preparation of audit checklists

Audit Means | Audit Definition

Auditing is a systematic, independent, and documented method/process for gathering audit information and objectively analyzing it to determine the extent to which the audit criteria are met.

Types of Audit

Audits are classified into two major categories:

First Classification

  • Adequacy Audit
  • compliance Audit

Second Classification

  • Internal Audit
  • External Audit

Internal Audit

  • First Party Audit (Us on Us) – e.g.  Product and Process audit, System audit by internal qualified auditors.

External Audit

  • Second Part Audit (Us on them or them on us) – e.g. Customer audit at supplier end, an audit by the consultant.
  • Third-Party Audit – Registration audit by third party e.g.   Re-certification and Surveillance audit by certification bodies like BSI, DNV, UL, BVQI, TUV, etc.

Audit objectives

General objectives of an audit include:

  • To determine conformity/Non-conformity of management system elements.
  • To determine the effectiveness of the implemented management system in meeting the system objectives.
  • To improve the management system.
  • To permit registration/certification of a company’s management system.

Specific objectives of an audit include:

  • To evaluate a supplier before establishing a contractual relationship.
  • To verify a supplier for continued conformance to a management system under a contractual relationship.
  • To evaluate an organization’s own management system.

Who qualifies to be an internal auditor?

  • Trained personnel (Own staff or hired professional).
  • Independent.
  • May not be a specialist, but has a general understanding of the area of audit.
  • Knowledge of the relevant standard.

Auditor’s Seven Friends

  • What?
  • Why?
  • When?
  • Where?
  • Who?
  • How?
  • Show me?

Audit Samples

  • Documents
  • Equipment
  • Personnel
  • Products
  • Activities
  • Records etc.

Information sources for the selection of samples are-

  • History or findings of previous audits.
  • Customer complaints reported.
  • Internal customers.
  • Management concerns.

Audit standards

There are various management standards used for auditing the organization’s management system.

Some of the widely used audit standards are listed below:

Audit Report format

The audit report format generally consists of the following details:

  • Audit ref. no.
  • Audit date
  • Client name
  • NC no.
  • NC description with objective evidence
  • Correction and Corrective action plan with responsibility and target date
  • CAP review and verification with date
  • CAP closure status.

Download the Audit report format and NC report format

Published by
TQP

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