Shigeo Shingo of Japan invented the concept called Poka Yoke in the 1960s for preventing human errors.
Poka poke is a Japanese term that means Mistake Proofing or Error Proofing.
Shigeo differentiated the concepts of human mistakes and defects in the manufacturing process. According to him, “defects occur only when mistakes are permitted to reach the customer”.
The essential idea of Poka Yoke is to design your process so that chances of mistakes are eliminated at source or at least easily detected and corrected.
Mistake Proofing is one of the important tools of Lean Manufacturing and Six Sigma methodology.
Table of Contents
Poka-yoke means-making the system/process mistake proof or error-proof so that defects generation can be eliminated at source or at first place, and can be easily detected and corrected.
It is an improvement tool for the detection and prevention of mistakes/defects/errors at the manufacturing process stage with the objective of achieving zero defects.
Poka yoke categorized into main two types:
Prevention type: In this type of poka-yoke system, a process is designed so that the defect or mistakes is impossible to occur.
In simple words, prevention poka-yoke not allowing the possibility for the mistake to occur in the first place.
We can prevent the occurrence of human error by:
Detection type: In this type of poka-yoke system, mistakes or errors are easily detected and corrected at the source or next work station. We make sure that mistakes do not turn into defects and reach to customer end.
In simple words, detection poka-yoke allowing the mistake to occur but provide some means of detecting, alerting, and correcting it.
We can minimize the effects after occurrence of human by:
In manufacturing industries, prevention poka-yoke generally considered better than the detection poka-yoke.
Defects in the manufactured products adversely affect our employees (injuries), and customers & end-users(dissatisfaction due to defects). Defects result in waste that increases the cost of production.
In manufacturing industries, it is very difficult and expensive to find all defects through a 100 percent inspection process. And correcting defects (by using non-value added activities like rework and repairing) at each stage of production is also more expensive.
Poka-Yoke is an effective tool that helps to prevent, detect, and correct the mistakes or defects from a manufacturing process and therefore improving the quality and reducing cost.
There are two types of regulatory function to prevent and detect errors, or we can say there are two types of approaches for mistake-proofing devices:
Control Approach: Control approach senses the error/problem and stops or shut down the machine/process so that corrective measures can be taken quickly, and thus preventing defects occurrence.
Warning Approach: The warning approach signals the occurrence of defects or mistakes through buzzers, lights, or other warning devices. However, the warning method does not shut down the machine or process on every occurrence.
Poka Yoke devices consist of three methods for prevention and detection of errors/mistakes in manufacturing process.
Each method listed above can be applied in Control approach or Warning approach.
Contact method: Contact methods involve testing/inspecting for product parameters and other physical attributes such as size, shape, color, etc. to identify if any error exists.
Examples of contact devices are- Limit switches, toggle switches, and physical contact sensors.
Motion or sequence method: The motion method determine that whether the defined sequence of operation has been followed.
Counting or Fixed-value method: The counting method alerts the machine operator if the number of items, movements, or events is not followed or made.
For example, five screws required to assemble a case. A counter device on the tool/machine keeps track of the no. of screws used.
Sources of errors in manufacturing or service industries classified in terms of 6Ms factors:
Any one of above or combination of two or more factors may cause error in process that can lead to defects.
Some other mistake proofing examples in manufacturing industries are:
Benefits of Poka-Yoke implementation are:
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