SIX SIGMA

What is Six Sigma? Six Sigma Levels | Methodology | Tools

Six Sigma is a quality improvement program with a prime goal to reduce the number of defects to as low as 3.4 parts per million(PPM) by process variation reduction. It uses the Normal Distribution to predict failure/defective rates.

Six Sigma is a problem solving and best management strategy, which is developed by MOTOROLA USA  in 1981.

When Six Sigma Methodology is used, variance is reduced and process capability and performance are simultaneously increased.

A product is said to be of 6sigma (6σ) quality if there are no more than 3.4 defects per million opportunities(DPMO) at the part and process step level.

6 Sigma has replaced Total Quality Management (TQM) and Business Process Reengineering (BPR) as the key strategy for product and process quality improvement.

For effective implementation of 6sigma project, the company should be:

  • Open to change.
  • Anxious to act quickly to good idea.
  • Eagerness to learn.

Six Sigma Definition

  • σ – is a Greek symbol that indicates Standard Deviation, a measure of variability.
  • Six Sigma – A quality improvement strategy that focuses on eliminating defects through the reduction of process variations.
  • Defect – A measurable outcome that is not within standard specification or acceptable specification limits.

6 Sigma is a quality management concept/philosophy and a methodology that emphasizes on variation reduction, defects elimination, and improving the process and product quality, and services. 6σ is also defined as a methodology for quality problem solving.

Six Sigma Metric

 The 6σ metric uses Defects Per Million Opportunities(DPMO).

Six Sigma Objective

The main objective of 6σ strategy or approach is to eliminates defects/rejections through reduction of process variation.

Six Sigma Methodology

The six sigma uses two methodologies for completing projects or problem solving.

  • DMAIC Methodology
  • MADV Methodology

DMAIC methodology is used for existing process/system improvement. DMAIC stands for – Define, Measure, Analyze, Improve, and Control.

DMADV methodology is used for new process/system development from scratch. DMADV stands for Define, Measure, Analyze, Design, and Verify.

There is another methodology called Lean that widely adopted along with the 6sigma for product, process, and services improvement.

Lean and the six sigma methodologies combined to form a Lean Six Sigma that aimed primarily to reduce cost and improve quality by eliminating waste (non-value added activities) and reducing process variations.

Six Sigma Core Concepts

  • Customer focus: The primary objective is to meet customer requirements and expectations. All improvements are centered on improving the customer satisfaction level.
  • Decision making based on data: Decisions in Six Sigma process are based on the data analysis rather than assumptions.
  • Process Improvement: Six Sigma places a strong emphasis on understanding and improving current processes in order to produce reliable and consistent results.
  • Proactive Management: It focuses on preventing flaws/defects instead of reacting to them after they occur.
  • Teamwork: Six sigma projects are often carried out by the CFTs (cross-functional teams) with defined roles and responsibilities (e.g. Green Belts, Black belts).

Six Sigma Levels

As the sigma level increases, the process capability (Cp) increases, and thereby the defects rate reduces.

Process capability and 6sigma scale of defects w.r.t sigma levels is shown below:

SIX SIGMA PROCESS | SIX SIGMA DMAIC

There are five phases of six sigma process. The DMAIC steps involved in the application of 6sigma process are summarized as below:

1. Define Phase

The objective of define or Identify phase is to:

Determine the important process/product characteristics that must be met in order to achieve 6sigma quality levels.

To identify the chances for defects or quality problems within each sub-process, which can be done by  through the use of various statistical tools, like regression analysis, design of experiments and Chi-square testing.

2. Measure Phase

The objective of measure phase is to:

  • Select CTQ characteristics
  • Define performance standards
  • Validate measurement systems

3. Analyze Phase

The objective of the analyze phase is to:

  • Establish process/product capability
  • Define performance objectives
  • Identify variation sources

The various statistical quality tools as well as conventional quality techniques like Brainstorming, Root-Cause Analysis, Fishbone Diagram, Pareto Analysis etc., could also be used in analyze phase.

4. Improve Phase

The objective of the Improve phase is to:

  • Screen potential causes
  • Discover variables relationship
  • Establish operating tolerances
  • Improve continuously.

If the existing quality level is < 3σ, then efforts must be directed to improve the processes to achieve at least 3σ or 4σ quality level.

5. Control Phase

The objective of control phase is to:

The final stage of 6sigma implementation process is to hold the improvements/gains made during the improve stage. During this phase the new process conditions are documented, and frozen into systems so that the improvements or gains are made permanent.

Six Sigma Belt Levels | Six Sigma Certification

Six Sigma Levels are differentiated by belt level. Almost like the belt levels used in martial arts, Six Sigma Certifications are awarded in levels employing a belt classification system.

Six Sigma Belts are:

  • White Belt
  • Yellow belt
  • Green belt
  • Black belt
  • Master black belt

White Belt is an entry level certification that provides the basic knowledge of 6sigma concepts or methodology. White belt work with local quality problem teams, but  they’ll not be part of 6sigma project team.

Participate within the 6sigma project as a team member and reviews project-supporting process improvements.

Lead Green Belt project team and assist in the collecting and analyzing data for black Belt projects.

Lead projects for quality problem-solving. Trains and educate the 6sigma project teams.

6Sigma master black belt trains and coaches the Green and Black Belts. Serves as a 6Sigma expert and consultant for an organization.

An top level executive who translate the organization’s vision, mission, objectives, and targets/goals. Responsible to identify adequate resources and remove barrier for effective implementation of 6sigma projects across all functions/departments.

Six Sigma Tools

The 6sigma tools of statistical methods and quality management are listed below that are used in various phases of DMAIC and DMADV process.

Six Sigma Tools of Statistical methods:

Six Sigma Tools of  Quality Management:

Six Sigma Benefits

It helps employers businesses and employees in many ways that are listed below: 

  • Reduced process variation.
  • Reduced process waste (non-value added activities).
  • Increased process efficiency.
  • Increased revenue, and lowering cost of capital.
  • Reduced quality defects and errors/mistakes.
  • Increased brand value.
  • Enhanced customer satisfaction.
  • Leadership opportunities.
  • Higher pay and job security.
  • Increase in opportunities for career growth.
Published by
TQP

Recent Posts

  • AFFILIATE MARKETING

Digital Academy Fortune Review | Set Up Your Digital Academy Website in Minutes

Digital Academy Fortune’ Takes Your Online Business to A New Level. Launch Your Own Professional Digital… Read More

February 19, 2026
  • LEAN MANUFACTURING

Design for Manufacturing in Modern Mechanical Engineering

Nowadays machines need to work right the first time. Teams building them face tough demands… Read More

January 8, 2026
  • QUALITY MANAGEMENT

Management Responsibilities | QMS

It is top management's responsibility to establish a effective Quality Management System within the organization.… Read More

November 21, 2025
  • EHS MANAGEMENT

Environmental Audit Checklist | Environmental Compliance Audit Report

For auditing the environmental management system, following key checkpoints or requirement must be addressed in… Read More

September 1, 2025
  • LEAN MANUFACTURING

Why Focus is the New Productivity Metric in Industrial Workspaces

For years, industrial and manufacturing productivity was about how much you produce and how fast… Read More

July 24, 2025
  • QUALITY MANAGEMENT

CQI-27 | Casting System Assessment

Introduction | CQI-27 The work of preparing CQI-27 Special Process: Casting System Assessment was carried… Read More

July 7, 2025