TOTAL QUALITY MANAGEMENT

TQM-Total Quality Management term focuses on customer satisfaction through Total Employee Involvement-TEI and Continual Improvement in Products, Process, and Services. All members of a corporation/company engage/participate in improvement activities to attain the company’s goals/mission/objectives. Total Quality Management refers to Quality Management that involves all Department’s participation and cooperation throughout the company. TQM expresses continuous improvement within the processes while Quality […]