TQM

TQM-Total Quality Management term focuses on customer satisfaction through Total Employee Involvement-TEI and Continual Improvement in Product, Process and Services. All members of a corporation/company engage/participate in improvement activities to attain company’s goals/mission/objectives. Total Quality Management refers to Quality Management that involves-all Departments participation and cooperation throughout the company. TQM expresses about continuous improvement within the processes while Quality Control-QC […]